So you signed up for Candy AI, played around with a few chats, maybe customized a character or two, and now you’re checking your card activity. If you’re scanning your bank statement for something labeled “Candy” or “AI,” you’re probably not going to find it. Instead, the charge comes under a different name that might throw you off at first. Let’s break down what actually appears, why it looks that way, and how to recognize the charge without panicking. No guesswork, no weird banking codes, just the facts.
The Name You’ll See: It’s Not “Candy AI”
When you subscribe to Candy AI, the charge that appears on your credit card or bank statement is listed under “EverAI”.
Yep, that’s it. One word: EverAI. No mention of “Candy,” “AI companion,” or anything that might immediately hint at what the service actually is. So if you’re scrolling through your statement and wondering where that $12.99 went, look for that name.
This is confirmed directly on their official help page, where they clearly state that all Candy AI-related payments will appear as “EverAI.”
Why They Use “EverAI” Instead of “Candy AI”

You might be wondering why the name doesn’t match the site you signed up on. It’s a fair question, especially when many other services use clear, brand-matching names.
Here’s why:
Legal and Business Setup
Candy AI runs under a parent company called EverAI Limited, which is officially registered in Malta. From a banking point of view, that’s the entity handling subscriptions, payments, and transactions, so its name is what ends up on your statement.
Privacy and Discretion
Candy AI doesn’t exactly live in the mainstream software category. Since the platform is built around adult and NSFW interactions, using a neutral billing name like “EverAI” gives users a layer of discretion. It keeps bank statements clean and avoids drawing unnecessary attention.
How Payment Processors Factor In
Billing names are not always just a branding decision. Payment processors and backend systems often require charges to reflect the registered business name, not the product name. In this case, that means EverAI shows up, even if you signed up on the Candy AI site.
In short, EverAI is a company. Candy AI is the product. The bank sees the company name.
Same Space, Different Platform: R34.app
If you’ve spent any time in the adult content space online, there’s a good chance you’ve bumped intoR34.app or something like it. We built the platform for people who want to explore Rule 34 content without the clutter or confusion. Whether you’re into classic anime, gaming characters, or niche fandoms, R34.app helps you find the best hentai art, GIFs, and videos fast, with filters and tags that actually work.
While we don’t handle subscriptions or billing ourselves, we know how important privacy and ease of use are to our users. Like Candy AI, we’re all about keeping things low-key. That’s why we offer features like session history, alternative mirror links for restricted regions, and a clean, no-nonsense interface that gets straight to what you came for. No awkward branding. No surprises.
We get it, whether you’re chatting with an AI companion or scrolling through fan-made art, discretion matters. Platforms like ours and Candy AI might be built differently, but we’re solving for the same thing: giving people a private, judgment-free space to explore what they’re into without the stress.
What If You Don’t Recognize the Charge?
This is actually pretty common. Many users forget what they subscribed to—especially if it was during a late-night browsing session or a one-time experiment during a free trial.
If you see “EverAI” on your statement and don’t immediately remember what it is, ask yourself:
- Did you sign up for any AI chat or roleplay platforms recently?
- Have you interacted with characters or content on Candy AI?
- Was this an auto-renewal after a trial?
If the answer to any of these is yes, the charge is likely legit. Still unsure? Head to Candy AI’s Help Center and check your account or reach out to their support team for confirmation.
Refunds, Cancellations, and Billing Support
Candy AI does have some basic billing policies in place, but don’t expect instant refunds or no-questions-asked reversals. Here’s what you should know if you’re dealing with charges:
- Refund eligibility depends on how much you’ve used the service and how long it’s been since the charge.
- Cancellations should be done through your account settings before the next billing cycle. Once you’re charged, it’s harder to reverse.
- Support is available via Zendesk, but response times may vary depending on your time zone.
Billing Transparency: What Candy AI Gets Right
Even though the charge name might seem a bit obscure, Candy AI is fairly transparent once you dig in. Their billing FAQ clearly states the label used, and their payment page includes details on:
- Accepted payment methods (Visa, Mastercard, cryptocurrencies).
- Token usage vs subscription plans.
- How charges are handled securely and discreetly.
This kind of clarity is a plus in a space that often gets murky fast.
How to Avoid Confusion Going Forward

To keep your finances clean and easy to track, here are a few quick tips if you’re planning to use Candy AI (or already are):
Save the Name
When you sign up, make a note that the charge will show up as EverAI, not Candy AI. A quick screenshot at checkout doesn’t hurt either, especially if you’ll need to match it up later.
Set Renewal Reminders
If you’re on a monthly or yearly plan, set a calendar reminder before it renews. Candy AI doesn’t flood your inbox with alerts, so it’s easy to forget until the charge hits.
Use a Separate Email or Card
Want to keep things tidy or a little more private? Use a dedicated email address or payment method just for AI subscriptions. It helps keep everything in one place and off your main financial radar.
Don’t Rely on Cancellation Alerts
Candy AI doesn’t send loud renewal warnings. If you’re just testing things out, remember to cancel before the trial or billing cycle ends. Otherwise, it’ll quietly roll over and charge you.
A Quick Recap: What to Remember
Here’s a short summary to keep handy:
- Charges from Candy AI appear on bank statements as “EverAI.”
- This is the name of the parent company, not the site itself.
- It’s done for privacy, legal, and branding reasons.
- You won’t see “Candy AI” in your statement at all.
- Support is available via Zendesk if you need help.
Final Thoughts
In a world where subscriptions pile up fast and privacy is more important than ever, it’s easy to lose track of what you’re paying for. The good news? Candy AI isn’t trying to hide anything shady. They just operate under a different name, and once you know what to look for, it all makes sense.
So next time you’re scanning your bank statement and see “EverAI,” you can breathe easy – it’s probably just your virtual companion checking in.
Need to cancel or manage your subscription? Head straight to the Help Center, not your bank. It’ll save you time and probably a little embarrassment too.
FAQ
What name appears on my credit card after subscribing to Candy AI?
It shows up as EverAI. You won’t see “Candy AI” or anything suggestive. Just a clean, one-word label. It’s the name of the company behind the platform, so if you spot “EverAI” on your statement, that’s what it’s tied to.
Why doesn’t it say Candy AI in my statement?
That’s mostly for privacy. Since Candy AI includes adult content, the parent company uses a more neutral billing name – EverAI. It helps users keep things discreet, especially if they’re sharing bank accounts or reviewing charges with others.
Is the charge legit if I don’t remember signing up for EverAI?
If you’ve used Candy AI recently, even just the free trial, that’s probably what it is. The platform auto-renews unless you cancel, so even a quick tryout can lead to a billing cycle. When in doubt, check your Candy AI account dashboard to confirm.
Can I request a refund from Candy AI?
Refunds are possible, but not guaranteed. If you’ve already used a bunch of tokens or logged significant chat time, it’s unlikely. You’ll need to reach out to their support team through Zendesk and explain your case. Worth a shot, but don’t bank on it.
What payment methods does Candy AI accept?
They take Visa, Mastercard, and a handful of cryptocurrencies. No PayPal as of now. All payments are encrypted and discreet.
